(This course is given in German - but with English material and English exercises, in order to be able to successfully attend the exam after the course, which is only available in English by the ISTQB.)

The ISTQB Expert Level Test Management (CTEL-TM) certification (Managing Testing, Testers and Test Stakeholders) comprises 3 parts: 'Strategic Test Management', 'Operational Test Management', and 'Managing the Test Team'. Note that separate certification exams are provided for each part, and all three parts must be achieved to gain full certification in CTEL-TM. An Expert Level Certificate is valid for 7 years.

The ISTQB^® CTEL-TM-Operational Test Management content within the CTEL-Test Management syllabus considers the skills needed for the Test Manager to manage third party relationships including contractual, communication, integration, and verification of quality aspects. It covers the ability to create, build, and maintain relationships with other managers and other teams, as well as project management skills, including project risk management, and organizing and moderating effective retrospective meetings. Reporting and interpreting test results by evaluation of exit criteria is elaborated upon, and metrics are described which play a crucial role in the management of the test process. Release considerations for the Test Manager are also highlighted.

For Part 1 of the CTEL-TM certification, refer to CTEL-TM-STM and for Part 3, refer to CTEL-TM-MTT. All 3 Parts are required to be CTEL-TM certified.